1. Introduction

At DASH, we are dedicated to protecting the privacy of your personal information and complying with the Protection of Personal Information Act, 4 of 2013 (“POPIA”). This Privacy Policy explains how we collect, use, and disclose your personal information, ensuring its protection and lawful handling.

2. Information We Collect

We collect personal information from you when you interact with our website or use our services. This may include, but is not limited to:

–          Your name, contact details, and company information.

–          Information required to understand your service needs and preferences.

–          Website usage data collected through cookies, such as your IP address and browsing habits.

3. Use of Your Personal Information

We only use your personal information for the purposes you have consented to or as required by law. This includes:

–          Contacting you to understand and meet your service requirements.

–          Verifying your identity for security purposes.

–          Conducting audits, fraud prevention, and compliance with legal obligations.

–          Research, customer satisfaction surveys, and statistical analysis.

–          Managing our relationship with you, including record keeping.

4. Disclosure of Personal Information

We may share your personal information with trusted service providers who assist us in delivering our products and services. We ensure these providers comply with POPIA’s privacy standards. Your information may also be disclosed:

–          When required by law or industry regulations.

–          To protect DASH’s legal rights.

5. Information Security

We are committed to safeguarding your personal information. To prevent unauthorized access, use, or disclosure, we have implemented robust security policies and procedures, including:

–          Physical, network, and data security measures.

–          Secure communications and retention/disposal protocols.

–          Regular reviews of our security processes to ensure ongoing compliance.

When working with third-party providers, we require them to adhere to our privacy and security obligations, ensuring your personal information is treated with the same level of care and protection as we provide.

6. Your Rights

Access to Your Information: You may request access to the personal information we hold about you. To do so, please contact us through the details on our website. We will require a copy of your ID to verify your identity.

Correction of Information: You have the right to ask us to update or correct your personal information. Verification of your identity will be required before making such changes.

Right to Withdraw Consent: You may withdraw your consent for us to process your personal information at any time, subject to legal and contractual restrictions.

7. Definition of Personal Information

In accordance with POPIA, “personal information” includes information relating to an identifiable individual or entity, such as:

–          Names, contact details (email, physical addresses), and identification numbers.

–          Changes to personal details, such as name changes (for which legal documentation may be required).

8. How to Contact Us

If you have any questions regarding this Privacy Policy, or if you wish to exercise your rights as outlined above, please contact us via the contact details provided on our website.